How to Unlock iPhone Unavailable

Alicia Santos

iPhone, Tutorials

Have you ever encountered the frustrating message “iPhone Unavailable” when trying to unlock your device? Don’t worry, we’ve got you covered.

In this article, we will guide you through the step-by-step process of unlocking your iPhone when it shows as unavailable. So, let’s dive in!

Why is my iPhone Unavailable?

If your iPhone displays the “Unavailable” message when you try to unlock it, it usually means that the device is locked to a specific carrier. This can happen if you purchased your iPhone under a contract or if it is a second-hand device. However, there are a few methods that can help you unlock your iPhone and use it with any carrier.

Method 1: Contact Your Carrier

The first and simplest method to unlock your iPhone is by contacting your current carrier. Reach out to their customer support and request an unlock.

Most carriers have specific criteria that must be met before they will grant an unlock. They may require you to have completed your contract or paid any outstanding bills. Once approved, they will provide you with instructions on how to unlock your iPhone.

Method 1a: Online Unlock Request

Some carriers provide an online portal where you can submit an unlock request. This method offers convenience as you can complete the process without having to contact customer support directly.

Simply log in to your carrier’s website and look for the “Unlock Request” option. Fill out the necessary information and submit the request.

Method 1b: Call Customer Support

If there is no online option available or if you prefer speaking with a representative, give your carrier’s customer support hotline a call. Explain that you want to unlock your iPhone, provide them with the required details, and follow their instructions carefully.

Method 2: Use a Third-Party Unlock Service

If your carrier is unable to unlock your iPhone or if you prefer an alternative method, you can use a third-party unlock service. These services specialize in unlocking iPhones from various carriers and can be found easily with a quick online search. However, it’s important to choose a reputable service to avoid scams or damaging your device.

Method 2a: Research and Choose a Reliable Service

Before selecting a third-party unlock service, do thorough research to ensure their legitimacy. Look for customer reviews, ratings, and any complaints against them. You want to make sure they have a good track record before proceeding.

Method 2b: Provide IMEI Information

Once you have chosen a reliable service, visit their website and provide the necessary information such as your iPhone’s IMEI number. You can find this by going to “Settings > General > About” on your iPhone.

Method 2c: Follow the Instructions

The third-party unlock service will guide you through the remaining steps once they have received your information. This usually involves connecting your iPhone to iTunes or using their software tool to complete the unlock process.


Encountering the “iPhone Unavailable” message can be frustrating, but don’t worry! By following either of these methods, you should be able to successfully unlock your iPhone and use it with any carrier you prefer. Remember, contacting your current carrier is usually the easiest option, but if that doesn’t work for you, there are reputable third-party services available as well.

  • Contact your carrier: Reach out to their customer support or use their online request option.
  • Third-party unlock service: Choose a reliable service, provide necessary information, and follow their instructions.

Now that you know the steps to unlock your iPhone when it shows as unavailable, go ahead and enjoy the freedom of using your device with any carrier you choose!

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