How to Reset iPhone When Disabled

Alicia Santos

iPhone, Tutorials

Are you wondering how to reset your disabled iPhone? Don’t worry, we’ve got you covered!

In this tutorial, we will guide you through the process of resetting your iPhone when it is disabled. Whether you forgot your iPhone passcode or entered the wrong passcode too many times, this step-by-step guide will help you regain access to your device.

Step 1: Connect Your iPhone to a Computer

First, grab a lightning cable and connect your iPhone to a computer that has iTunes installed.

Step 2: Launch iTunes

Once your iPhone is connected to the computer, launch iTunes if it doesn’t open automatically. Make sure you are using the latest version of iTunes to avoid any compatibility issues.

Step 3: Put Your iPhone into Recovery Mode

To put your iPhone into recovery mode, follow these steps:

  • Hold Down Buttons: Press and hold down both the “Power” (or “Side”) button and the “Volume Down” button simultaneously. Keep holding them even when you see the Apple logo appear on the screen.
  • Slide to Power Off: Once the “Slide to Power Off” slider appears on your screen, ignore it and continue holding down both buttons.
  • Recovery Mode Screen: Keep holding both buttons until you see the recovery mode screen. It will display an image of a cable and an iTunes logo.


If your iPhone has a Home button (iPhone 8 or earlier), use the “Home” button instead of the “Volume Down” button while following these steps.

Step 4: Restore Your iPhone

Now that your iPhone is in recovery mode, you can restore it using iTunes. Follow these instructions:

  • Restore Option: In iTunes, a popup window should appear with an option to “Restore” or “Update” your device. Click on the “Restore” button.
  • Confirm Action: A confirmation prompt will appear asking if you want to restore your iPhone.

    Click on the “Restore” button once again.

  • iTunes Downloads: iTunes will now download the necessary software for your iPhone. The process may take some time depending on your internet connection speed.


This process will erase all data and settings on your iPhone. If you have a backup, you can restore it later to recover your personal data.

Step 5: Set Up Your iPhone

After the restore process is complete, your iPhone will restart and display the “Hello” screen. Follow the on-screen instructions to set up your device as new or restore from a backup.

Congratulations! You have successfully reset your disabled iPhone using iTunes. Now you can start using it again without any passcode restrictions.


If you encounter any issues during this process or if your iPhone remains disabled, it is recommended to contact Apple Support for further assistance.

We hope this tutorial was helpful in guiding you through the process of resetting a disabled iPhone. Remember to always keep a backup of your important data to avoid any data loss situations in the future!

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