How to Reset Disable iPhone

Alicia Santos

iPhone, Tutorials

Are you facing the frustrating situation of having a disabled iPhone? Don’t worry, we’ve got you covered! In this tutorial, we will guide you through the steps to reset your disabled iPhone and get it back up and running in no time.

What does it mean when your iPhone is disabled?

When your iPhone is disabled, it means that you have entered the wrong passcode multiple times, and as a security measure, your device has been locked. This can happen if you forget your passcode or if someone tries to access your iPhone without authorization.

Resetting a Disabled iPhone using iTunes

If you have previously synced your iPhone with iTunes on a computer, you can use this method to reset the disabled device.

  • Step 1: Connect your iPhone to the computer using a USB cable.
  • Step 2: Open iTunes on the computer. If prompted for a passcode on your device or to “Trust This Computer,” follow the instructions on the screen.
  • Step 3: Once iTunes detects your iPhone, select it from the list of devices.
  • Step 4: In the Summary tab, click on “Restore iPhone.

  • Step 5: Confirm that you want to restore your device by clicking “Restore” again in the pop-up window.
  • Step 6: Wait for iTunes to download and install the latest iOS version on your device. This process may take some time depending on your internet connection speed.


If you encounter any errors during this process or if your iPhone fails to reset, you may need to put your device into recovery mode and repeat the above steps.

Resetting a Disabled iPhone using iCloud

If you have enabled Find My iPhone and have access to an internet connection, you can use iCloud to remotely erase your disabled iPhone.

  • Step 1: Visit on a computer or another device.
  • Step 2: Sign in with the Apple ID associated with your disabled iPhone.
  • Step 3: Click on “Find iPhone.”
  • Step 4: Select your disabled iPhone from the list of devices.
  • Step 5: Click on “Erase iPhone” to initiate the remote erase process.


This method requires that your disabled iPhone is connected to the internet for it to receive the remote erase command. If your device is not connected, it will be erased as soon as it connects to the internet.

Contact Apple Support

If you are unable to reset your disabled iPhone using iTunes or iCloud, it is recommended that you contact Apple Support for further assistance. They will be able to guide you through additional troubleshooting steps or advise if a visit to an Apple Store is necessary.

In conclusion, a disabled iPhone can be frustrating, but with the right steps and methods, you can easily reset it and regain access. Whether you choose iTunes or iCloud, make sure to follow the instructions carefully and be patient during the resetting process. Remember: always keep your passcode in a safe place or consider using biometric authentication methods such as Touch ID or Face ID for added convenience and security.

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