How to Dial Extensions on iPhone

Joel Mason

iPhone, Tutorials

In this tutorial, we will learn how to dial extensions on an iPhone. Dialing extensions can be useful when you need to reach a specific department or person within a company. Fortunately, the iPhone makes it easy to dial extensions directly from the phone app.

Step 1: Open the Phone App

To start, locate the phone app on your iPhone’s home screen and tap on it to open.

Step 2: Dial the Phone Number

Next, dial the phone number that you wish to call. This can be either a regular phone number or a toll-free number.

Step 3: Access the Keypad

Once you have entered the phone number, look for the keypad icon at the bottom of your screen and tap on it. This will bring up the numeric keypad.

Step 4: Enter the Extension

Now that you have access to the keypad, enter the extension number using the numeric keys. If you are unsure of what extension to dial, refer to any instructions provided by the company or individual you are trying to reach.


  • If there is a pause in between dialing the main number and extension, such as when using an automated system, you can add a pause by tapping on “Add Pause” or “,” (comma) button located above the keypad. This will insert a comma that represents a two-second pause before dialing further digits.
  • If there is a wait time before entering an extension, such as when speaking with an operator first, use “Add Wait” or “;” (semicolon) button instead of pause. This will allow you to enter additional digits only after you manually tap the “Dial” button.

Step 5: Dial the Extension

After entering the extension number, double-check to ensure it is correct. Once you are confident, tap on the green “Call” button to initiate the call with the extension included.

Congratulations! You have successfully dialed an extension on your iPhone. Now you can easily get in touch with specific departments or individuals without any hassle.

Remember, dialing extensions can vary depending on different phone systems or apps. However, this tutorial should provide you with a general understanding of how to dial extensions on an iPhone.

Android - iPhone - Mac

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